CalNutri AI Support

CalNutri AI is a nutrition tracking app that uses advanced AI to analyze your meals from photos. Simply snap a picture, and our AI identifies ingredients, calculates nutritional values, and tracks your daily intake—no manual logging required.

Our AI model is trained on thousands of food images and nutritional databases. When you upload a photo: 1. AI identifies each ingredient in your meal 2. Estimates portion sizes based on visual cues 3. Calculates calories, macros, and micronutrients 4. Provides personalized insights and recommendations

Currently available on iOS (iPhone and iPad). Android support is coming soon.

CalNutri collects: • Food photos you choose to upload • Nutritional data derived from AI analysis • Optional account information (email, name) We do NOT collect: • Photos without your explicit action • Location data • Contact lists or other personal files For full details, see our Privacy Policy.

Your data is securely stored on our servers, encrypted both in transit and at rest. We use industry-standard security practices to protect your information.

Yes. You can delete individual meal records anytime in the app, or request complete account deletion by emailing [email protected]. We'll permanently remove your data within 30 days.

Your uploaded photos and meal data may be used to improve our AI models, but ONLY in anonymized form. We remove all identifying information before using data for training. You can opt out of this by contacting us.

Try these steps: 1. Ensure you're running the latest version of CalNutri (Settings > About) 2. Restart the app 3. Check iOS permissions: Settings > CalNutri > Photos (should be "All Photos") 4. Free up device storage (AI processing requires ~200MB free space) If the issue persists, email us at [email protected] with: • Your iOS version • Device model • Screenshot of the error (if any)

Our AI aims for 85%+ accuracy, but it may struggle with: • Mixed dishes with hidden ingredients (e.g., casseroles) • Very small portion sizes • Unusual lighting or angles Tips for better results: • Take photos in good lighting • Capture the entire plate from a 45° angle • Separate mixed dishes into components when possible You can manually adjust any analysis in the app. Your corrections help our AI learn!

Check these settings: 1. iOS Settings > Notifications > CalNutri (ensure "Allow Notifications" is ON) 2. In CalNutri app: Settings > Notifications (customize your preferences)

Go to Settings > Data & Privacy > Export Data. We'll email you a CSV file with all your meal records and nutritional summaries within 24 hours.